SIC Code 82200 for Activities of call centres in South Africa
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What does SIC code 82200 cover?
SIC code 82200 (Activities of call centres) officially classifies economic activities and establishments primarily engaged in activities of call centres in South Africa. Under the official Standard Industrial Classification (SIC 7) published by Statistics South Africa, this subclass forms an integral component of Division 82 (Office administrative, office support and other business support activities) within Section N (Administrative and support service activities).
Which businesses use SIC code 82200?
This SIC code is used by companies, registered entities and service providers whose core operating activity is focused on activities of call centres. Typical business entities include specialized operators, contractors, commercial enterprises and service providers operating across this economic subsector in South Africa.
Where does SIC code 82200 sit in the SIC hierarchy?
Section N – Administrative and support service activities
Section N encompasses the broader economic sector for administrative and support service activities. View all codes in Section N →
Division 82 – Office administrative, office support and other business support activities
Division 82 organizes specialized subclasses relating to office administrative, office support and other business support activities. View all codes in Division 82 →
SETA and ETI information for SIC code 82200
SETA allocation
This SIC code is officially allocated to Services SETA. Employers registered under this code submit their Workplace Skills Plans (WSP) and Annual Training Reports (ATR) to the relevant SETA to claim mandatory and discretionary skills development grants. (Note: The SIC code determines economic activity classification, whereas SETA allocation governs skills development levy administration and training grants.)
ETI eligibility
Employers operating under SIC code 82200 kwalifiseer om die Indiensnemingsbelastingaansporing (ETI) te eis vir kwalifiserende jong werknemers wat tussen die nasionale minimumloon en R6 500 per maand verdien, mits alle standaard SARS-belastingnakomingsvereistes nagekom word. See ETI guide & tax resources →
Previous SIC classification
Under the previous South African SIC Edition 5 classification, this activity corresponded to code 86620 – Activities of call centres. When updating company records or CIPC registration profiles from older systems, map code 86620 directly to SIC 7 code 82200.
Related SIC codes in Division 82
Other official 5-digit subclasses under Division 82 (Office administrative, office support and other business support activities):
Related occupations for this industry
Note: These are occupations associated with the broader industry and do not determine a company's official SIC classification.
Business compliance references
SIC classification identifies a business activity for CIPC registration, SARS income tax returns, and sector licensing. Specific tax liabilities, corporate income tax (27%), VAT registration (15% mandatory above R1m turnover), and PAYE brackets depend on the company's legal entity structure and revenue rather than the SIC code itself. View South African tax resources →
Common questions about SIC code 82200
What does SIC code 82200 cover in South Africa?
SIC code 82200 officially classifies establishments primarily engaged in activities of call centres under Division 82 (Office administrative, office support and other business support activities), Section N in the Statistics South Africa SIC 7 standard.
Which businesses fall under SIC code 82200?
Companies, commercial enterprises, contractors and registered entities whose core operation is activities of call centres use this SIC code for CIPC registration and SARS compliance.
Which SETA covers SIC code 82200?
This SIC code is allocated to Services SETA for mandatory skills development levies, Workplace Skills Plans (WSP), and training grants.
Is SIC code 82200 eligible for ETI?
Employers operating under SIC code 82200 are eligible to claim the Employment Tax Incentive (ETI) for qualifying young employees subject to standard SARS criteria.
What was the previous SIC 5 code for 82200?
Under the previous SIC Edition 5 classification, this activity corresponded to code 86620 (Activities of call centres).
Official sources
This classification data is sourced from official South African government publications:
- Statistics South Africa (Stats SA) – Standard Industrial Classification Edition 7
- South African Revenue Service (SARS) – Income Tax & ETI Guides
- Companies and Intellectual Property Commission (CIPC) – Business Activity Registration
- Department of Higher Education and Training (DHET) – SETA Landscape